Engineering Support

Your commitment is to your core business, so you shouldn’t have to worry about your outsourced data center. That’s Telx’s commitment to you.

As a key part of our data center services, we provide dedicated engineering and project management resources to support our clients’ deployments and day-to-day operations within our facilities.  All Telx carrier-neutral colocation services are supported by an experienced, committed team and backed by industry-leading service and performance guarantees. With deep subject matter expertise in many areas including data center management, electrical and mechanical engineering, TDM and Ethernet technologies, and cloud computing, Telx is uniquely positioned to ensure the optimal performance of applications within our facilities.

Telx has put in place everything that you need in order to feel protected when deploying your network:

  • The highest availability and uptime to ensure critical data center applications are always up and running – facilities meet and/or exceed 99.999% availability since 2003
  • Proximity hosting to reach a variety of global networks
  • Direct Market Access and low latency connectivity to leading financial service provider networks
  • Environmental controls
  • Advanced comprehensive security
  • State-of-the-art fire suppression systems
  • Specifically designed facilities to withstand earthquakes, floods and other natural disasters

Telx engineering and project management support can be leveraged to compliment or clients’ staff in the design, deployment, and operation of their data center applications or can be the sole source for these services to accommodate turnkey deployments.